Shipping and Refund Policy

At SHEWILLBE.NYC, we strive to provide the best shopping experience for our customers. Please read our shipping and refund policies carefully.

1. Shipping Policy

We offer fast and reliable shipping to ensure your products arrive on time. Our shipping policy includes the following:

  • Processing Time: Orders are processed within 1-2 business days.
  • Shipping Time: Delivery times vary based on your location. Typically, orders are delivered within 3-7 business days.
  • Shipping Rates: Shipping rates are calculated at checkout based on the weight and destination of your order.
  • Tracking: Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.

2. International Shipping

We offer international shipping to select countries. Please note the following:

  • Customs and Duties: International orders may be subject to customs duties and taxes. These charges are the responsibility of the recipient.
  • Delivery Time: International shipping times vary based on the destination and customs processing. Please allow 10-20 business days for delivery.

3. Private Shipping

We understand the importance of privacy when it comes to purchasing intimate products. Our private shipping policy ensures your order is handled with the utmost discretion:

  • Discreet Packaging: All orders are shipped in plain, unmarked packaging to protect your privacy.
  • Billing Information: The billing statement will not reference the nature of the products purchased.
  • Confidentiality: We do not disclose any information about your purchase to third parties.

4. Refund Policy

Your satisfaction is our priority. If you are not completely satisfied with your purchase, please review our refund policy:

  • Non-Returnable Items: Certain items, such as intimate products, cannot be returned for hygiene reasons. Please check the product description for return eligibility.
  • Return Process: To initiate a return, please contact our customer service team through our Contact Us page. Provide your order number and reason for the return.
  • Refund Processing: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days to your original method of payment.

5. Contact Us

If you have any questions about our shipping and refund policies, please contact us through our Contact Us page. We are here to help and ensure your shopping experience with SHEWILLBE.NYC is exceptional.

Contact Us